Manchar is committed to providing its customers with high value added services leading to the creation of a long-term partnership with them as part of a well articulated business vision. The corporate objectives are identified and transformed into functional level objectives. The End to End processes at Manchar are laid out in compliance with ISO 9001:2008 requirements. These processes are implemented & monitored by the process owners and are audited by the Internal Audit function.
The Company follows ISO 9001 methodology for the systematic approach towards the business and operational processes is fully institutionalised. Thus the organisation functions in a manner whereby all the stakeholders including the employees, suppliers, customers and shareholders are benefitted.
The overall Quality management system is driven around the following objectives
Business Process Management
The organisational functions can be classified as "Main Functions" & "Support Functions". In order to serve the customers better than it's competitors, the Company concentrates on improving & optimizing the core business functions. Business Process Management is carried out with the help of different models that help in capturing, designing, integrating, deploying, measuring and maintaining various business processes.
Quality Assurance & Quality Checks
We believe that right quality is only way to ensure the sustainability of our business, hence at Manchar, we follow stringent Quality Assurance (QA) and Quality Checks (QC) practices. Based on the project requirements , a QA plan is made where we adhere to the time lines & carry out Quality tests, checks as per our standard technical specifications which is Based on industry Best practices.